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Hardware & Software Archives

May 12, 2025
  • IT News

Cisco Secure/AnyConnect VPN Client Updates

Beginning Tuesday, May 13, Patch My PC will deploy an update to all ECU-managed Windows computers that moves the Umbrella Roaming Client under the Secure Endpoint interface. Additionally, the AnyConnect...

Feb 24, 2025
  • Jennifer Raby

Exploring Our Service Catalog and Knowledge Base

Users’ Guide to the IT Services Portal Along with phone and walk-in IT support through Pirate Techs, the ECU service catalog and IT knowledge base give faculty, students and staff an...

Dec 12, 2024
  • IT News

Windows 11 Operating System Coming to Campus

ECU will soon begin the migration from Windows 10 to Windows 11 for university-owned computers. Windows 11 is the latest operating system released by Microsoft and provides both improved security and...

Nov 03, 2023
  • IT News

ITCS Retrieval of Unused VoIP Phones

As ITCS now provides voice-over-IP (VoIP) phones to departments throughout the university, we are also managing the university’s inventory of unused phones and disposing of damaged or end-of-life phones. This...

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