System Status


All Systems Operational

All major ITCS services are operating normally. If you are experiencing problems or wish to report an outage, please contact the ECU IT Help Desk by phone at 252-328-9866 or via the Web at https://ithelp.ecu.edu.

Maintenance

ITCS Notification - ECU Website Issue Resolved

Posted: October 18

The ECU website issue has been resolved.

If you experience any further problems with the ECU website, please contact the ECU IT Help Desk by phone at 252-328-9866 or via the Web at https://ithelp.ecu.edu.

ITCS Notification -- PiratePort and Banner Downtime

Posted: October 18

Systems/Services: PiratePort and Banner dependent systems
When: Saturday, October 20th from 7:00 am until Sunday, October 21st at 7:00 pm
Description: PiratePort and Banner dependent systems will be unavailable : Saturday, October 20th from 7:00 am until Sunday, October 21st at 7:00 pm while we perform scheduled updates to the system.

Systems affected include (but are not limited to):
  • Appworx
  • Banner 9
  • Degree Works
  • ECU Mobile
  • Internet Native Banner (INB)
  • PiratePort
  • ecuBIC.ecu.edu
  • ODS Production
  • Self Service Banner (SSB)
  • Xtender

IT Systems Maintenance Schedule

Please keep in mind that regular maintenance on all computing systems is performed on Sundays between the hours of 5:00 am - 12:00 pm. If there are other times that systems will be down, notification will be sent through ITCS Notifications.