IT News

instructor working on computer
Mar 03, 2025
  • IT News

SSB Apps Active Longer Beginning March 17

Effective March 17, the following SSB applications will open directly and stay open for extended periods: Faculty & Advisor Self Service Registration & Planning Student Self Service Financial Aid Self...

Feb 24, 2025

Exploring Our Service Catalog and Knowledge Base

Users’ Guide to the IT Services Portal Along with phone and walk-in IT support through Pirate Techs, the ECU service catalog and IT knowledge base give faculty, students and staff an...

Feb 04, 2025

Innovation Spotlight: Generative AI

ECU's Data Stewardship Committee is pleased to share an update regarding the use of Generative AI tools such as Copilot Bing Chat and the ChatGPT Teams version, which have been...

Feb 04, 2025

Project Insight: Customer Relationship Management for Learner Success

In 2023, a work group was formed and charged with reviewing the Academic Affairs division’s use of IT systems and solutions that could inform an institutional approach to communicating with...

Dec 12, 2024
  • IT News

Windows 11 Operating System Coming to Campus

ECU will soon begin the migration from Windows 10 to Windows 11 for university-owned computers. Windows 11 is the latest operating system released by Microsoft and provides both improved security and...

Sep 20, 2024
  • IT News

ECU Cybersecurity Awareness Month

Since 2004, the President of the United States and Congress have declared the month of October to be Cybersecurity Awareness Month, a dedicated month for the public and private sectors...

Don't get hooked
Sep 13, 2024
  • IT News

Don’t Take the Bait! Spot Phishing Emails

If you accidentally respond to a phishing email, change your password immediately, verify your multifactor methods,  then call the IT service Desk at 252-328-9866. Phishing emails appear legitimate but are...

May 17, 2024
  • IT News

Students Can Now Self-withdraw from a Course

Sometimes life happens. When responsibilities collide, you may decide it’s time to postpone taking a class. If so, the process to withdraw after the course adjustment period (drop-add) has just...

May 03, 2024
  • IT News

SSO Required for VPN

ECU’s virtual private network (VPN) is an encrypted virtual tunnel between off-campus devices and on-campus information. Connecting to ECU through remoteaccess.ecu.edu prevents unauthorized persons from accessing data traveling between your...

Feb 28, 2024
  • IT News

ECU Guidelines for Using Artificial Intelligence

While it can be difficult to separate the hype from reality, it is clear that: AI tools impact the way we work. Vendors are building AI tools into existing products....