IT News

image of mobile and passkey
Sep 26, 2025
  • IT News

Account Authentication Goes Passwordless

Account authentication has always been one of ECU's most important security strategies for users. To make verification convenient as well as secure, ECU now offers four cutting-edge passwordless authentication technologies....

Image of information symbol
Sep 25, 2025
  • IT News

PiratePort’s Banner Self Service 8 Retires

On Tuesday, September 30, ECU is disabling the Self-Service Banner 8 card in PiratePort. Banner Self Service 8's functionality has been updated to Banner 9 and separated into the six applications explained below. We hope this makes...

Aug 11, 2025
  • IT News

Password Reset Moves to Microsoft 365

NOTE: Faculty and staff using an ECU-managed macOS computer will continue to change their password through their computer – not through Microsoft 365 My Account. ​​​On Monday, August 18, current faculty, students and...

May 15, 2025
  • Sarah Belinda Perkinson

Employee Retirement: Sensitive Information Check Required

Retirement is an exciting time, and there are so many tasks to complete before that final day. One of those tasks is transferring work and project files, sensitive data and...

May 12, 2025
  • IT News

Cisco Secure/AnyConnect VPN Client Updates

Beginning Tuesday, May 13, Patch My PC will deploy an update to all ECU-managed Windows computers that moves the Umbrella Roaming Client under the Secure Endpoint interface. Additionally, the AnyConnect...

Apr 01, 2025
  • Jennifer Raby

Microsoft OneDrive at ECU

Microsoft OneDrive at ECU At ECU, we understand the importance of having reliable and secure access to your files. That's why Microsoft OneDrive is the only approved cloud storage solution...

Stylus writing signature on digital tablet closeup. Electronic signature concept
Mar 28, 2025
  • Jennifer Raby

DocuSign: New Features Plus Anti-Phishing Protection

DocuSign is an electronic, legally binding signature service allowing one or more users to securely sign and/or initial an electronic document. Departments using DocuSign replace time-consuming paper documents with secure...

Mar 26, 2025
  • IT News

File Sharing: Know the Rules!

So you think that downloading free music and movies from the Internet is a great idea? You might want to think twice about that. ECU blocks all file-sharing traffic on...

instructor working on computer
Mar 03, 2025
  • IT News

SSB Apps Active Longer Beginning March 17

Effective March 17, the following SSB applications will open directly and stay open for extended periods: Faculty & Advisor Self Service Registration & Planning Student Self Service Financial Aid Self...

Feb 24, 2025
  • Jennifer Raby

Exploring Our Service Catalog and Knowledge Base

Users’ Guide to the IT Services Portal Along with phone and walk-in IT support through Pirate Techs, the ECU service catalog and IT knowledge base give faculty, students and staff an...