Network Changes Happening March 19
Certificate Authority (CA) root certificates are an industry standard that protect our network, users and digital data. They play a crucial role in validating a website's identity and, therefore, its...
IT News
macOS Tahoe Now Available
macOS Tahoe is now available to ECU users. Tahoe offers a number of new features you can check out at www.apple.com/os/macos/. However, as with all macOS upgrades, before proceeding you should...
Account Authentication Goes Passwordless
Account authentication has always been one of ECU's most important security strategies for users. To make verification convenient as well as secure, ECU now offers several authentication technologies. These solutions make...
Password Reset Moves to Microsoft 365
NOTE: Faculty and staff using an ECU-managed macOS computer will continue to change their password through their computer – not through Microsoft 365 My Account. On Monday, August 18, current faculty, students and...
Employee Retirement: Sensitive Information Check Required
Retirement is an exciting time, and there are so many tasks to complete before that final day. One of those tasks is transferring work and project files, sensitive data and...
Microsoft OneDrive at ECU
Microsoft OneDrive at ECU At ECU, we understand the importance of having reliable and secure access to your files. That's why Microsoft OneDrive is the only approved cloud storage solution...
DocuSign: New Features Plus Anti-Phishing Protection
DocuSign is an electronic, legally binding signature service allowing one or more users to securely sign and/or initial an electronic document. Departments using DocuSign replace time-consuming paper documents with secure...
File Sharing: Know the Rules!
So you think that downloading free music and movies from the Internet is a great idea? You might want to think twice about that. ECU blocks all file-sharing traffic on...
Exploring Our Service Catalog and Knowledge Base
Users’ Guide to the IT Services Portal Along with phone and walk-in IT support through Pirate Techs, the ECU service catalog and IT knowledge base give faculty, students and staff an...
Project Insight: Customer Relationship Management for Learner Success
In 2023, a work group was formed and charged with reviewing the Academic Affairs division’s use of IT systems and solutions that could inform an institutional approach to communicating with...