Chief Information Officer
email@example.com / 328-9223
Information Technology and Computing Services (ITCS) is the central department that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, supports the ECU community and enables the university mission of student success, public service, and regional transformation. We strive to be the most modern and innovative IT department in our industry and region; we do this by investing in the expertise in our staff, strategically investing in IT resources, and focusing on a high level of customer service.
Deputy CIO and Director, Client Engagement and Support
firstname.lastname@example.org / 737-4428
Client Engagement and Support (CES) collaborates with faculty, staff, and students to provide leadership and support for educational platforms such as Canvas, and Panopto, audio visual and classroom technology design and support, desktop computer support and computer labs, technical communications, asset management, service desk management, and a variety of other enterprise applications that support the university computing environment. CES also includes the ITCS Project Management Office (PMO) which continues to streamline project delivery and initiatives at ECU. Working collaboratively with cross-campus departments and talented ITCS technical professionals, the PMO provides project onboarding, guidance, support, coordination, monitoring, and reporting.
Director, Enterprise Data Services
email@example.com / 328-9286
Enterprise Data Services (EDS) comprises Database Administration, Enterprise Data Management Support Services, and Enterprise Analytics, and as such, is responsible for 1) ensuring the security, integrity, and availability of the university’s mission-critical data assets; 2) facilitating and coordinating the university’s data governance activities; and 3) providing an ecosystem that enables and encourages data-driven decision making in support of the university’s mission, strategies, goals, and objectives.
Director, Finance and Personnel Administration
firstname.lastname@example.org / 737-5436
The mission of Finance and Personnel Administration is to provide value-added support and service to the organization and the university. Finance and Personnel is the central point of contact for financial, personnel and administrative questions pertaining to the department. This unit handles the operating and personnel budgets, financial reporting, issuance and billing of cellular and pager devices, the university switchboard, personnel actions, leave records, payroll, travel, shipping and receiving, university and departmental purchasing, university and departmental hardware and software maintenance and contracts.
Director, Enterprise Information Systems
email@example.com / 737-5183
Enterprise Information Systems (EIS) is responsible for the design, development, implementation, operation, and enhancement of the university’s administrative computer applications, intranet/web portal, and public websites Systems supported include Finance, Human Resources, Student, University Advancement, Document Imaging, Electronic Forms, eSignature, WordPress, and the PiratePort Portal. EIS works closely with business offices and academic departments across campus, including numerous steering committees, to ensure supported systems meet the needs of the university.
Director, Enterprise Systems and Operations
firstname.lastname@example.org / 328-9061
Enterprise Systems and Data Center Operations teams are responsible for providing secure, highly available and robust compute, storage, application, and data center infrastructures to power critical I.T. services for the University. The team provides 24×7 monitoring for 2 data centers, manages 800+ Enterprise Windows and Linux servers, manages over 6.6 petabytes of data storage, and manages enterprise applications including Degree Works, SharePoint, Kronos and many more.
Chief Information Security Officer
email@example.com / 328-9225
The Information Security Office manages the ECU Information Security Program, which establishes employee responsibility for information protection and promotes information security best practices throughout the university. In addition, the Office advises senior and departmental leadership on the effective management of information risks and serves as the official information security point of contact for federal, state and industry agencies.
Director, Network Services
firstname.lastname@example.org / 328-9029
Network Services provides IT design, wired and wireless configuration and implementation network storage and voice communications while ensuring that ECU IT standards are met or exceeded.
With over twenty-five miles of fiber optic/copper wiring, 60,000+ wired ports located in over 155 buildings and 1,500 wireless access points placed on opposite sides of Greenville, that’s quite a job. Nevertheless, our team is up for the task while preparing for future expansion and growth of the ECU campus.