Exploring Our Service Catalog and Knowledge Base
Users’ Guide to the IT Services Portal Along with phone and walk-in IT support through Pirate Techs, the ECU service catalog and IT knowledge base give faculty, students and staff an...
February 2025 Archives
Innovation Spotlight: Generative AI
ECU's Data Stewardship Committee is pleased to share an update regarding the use of Generative AI tools such as Copilot Bing Chat and the ChatGPT Teams version, which have been...
Project Insight: Customer Relationship Management for Learner Success
In 2023, a work group was formed and charged with reviewing the Academic Affairs division’s use of IT systems and solutions that could inform an institutional approach to communicating with...