Goal #4: Operational Excellence

Project Description Start Date End Date Sponsor
University Computing Footprint

ITCS is working in partnership with ECU Facilities on a multi-year project designed to expand the physical infrastructure of the primary University Data Center. The project is designed to enhance the university’s computing footprint in a stable and controlled environment and is expected to accommodate growth for the next 15 years.

Ray Drake
Resource Management Framework

Development of a centralized approach also allows ITCS to reduce our project costs and effort

Hector Molina
Reliable and Available Core Systems

ITCS will provide reliable and available core systems such as the network, Banner, Blackboard, eMail, etc.

Ray Drake, Andy Anderson
Operational Data Store/Data Warehouse Expansion

Enrich the ODS/EDW (ECU's Operational Data Store/Data Warehouse) with institutional data from new and previously untapped sources, e.g., third-party line-of-business systems

Skip Kirby
Modernization of Technology

Major upgrades have been completed, or in the works, for Banner 9, Degree Works, PiratePort, Kronos, and Recruiter(?). These major upgrades modernize the technology and improve functionality.

Zach Loch
IT Infrastructure

Begin the build out of an IT infrastructure at a hosted data center outside the local geographical area. This direction provides ECU a cost-effective and capable tertiary data center presence for actively running business-critical applications and for providing expanded disaster recovery capabilities should a disaster impact all of Greenville.

Ray Drake
Integrated Data Models: Phase I

Develop and publish a comprehensive collection of integrated data models for targeted and campus-wide use.

Skip Kirby
Increase System Monitoring

Enhance system monitoring capabilities via the addition of tools allowing for in-depth analysis and trending data for mission-critical web applications. The new application performance monitoring capabilities delivers real-time and trending data on web application's performance and the level of satisfaction that our end-users experience thus providing the ability to quickly identify potential problems before they impact users.

Ray Drake
Advanced Business Intelligence (BI) Capability

Augment ECU's reporting and analytics platform to increase the depth and breadth of advanced BI (Business Intelligence) resources.

10/02/2018 06/30/2020 Skip Kirby
WordPress CMS Development

This project focuses on the continued development of WordPress as the campus web Content Management System. We will outline and develop the User Management tools needed for WordPress, such as administrative tools to display blog account owners, last updated date for accounts and blogs, and blogs with no owner. Additionally, administrative tools for account management and intranet features will be developed.

08/06/2018 06/28/2019 Wendy Creasey
University Computing Footprint

ITCS is working in partnership with ECU Facilities on a multi-year project designed to expand the physical infrastructure of the primary University Data Center. The project is designed to enhance the university’s computing footprint in a stable and controlled environment and is expected to accommodate growth for the next 15 years.

Resource Management Framework

Development of a centralized approach also allows ITCS to reduce our project costs and effort

Reliable and Available Core Systems

ITCS will provide reliable and available core systems such as the network, Banner, Blackboard, eMail, etc.

Operational Data Store/Data Warehouse Expansion

Enrich the ODS/EDW (ECU's Operational Data Store/Data Warehouse) with institutional data from new and previously untapped sources, e.g., third-party line-of-business systems

Modernization of Technology

Major upgrades have been completed, or in the works, for Banner 9, Degree Works, PiratePort, Kronos, and Recruiter(?). These major upgrades modernize the technology and improve functionality.

IT Infrastructure

Begin the build out of an IT infrastructure at a hosted data center outside the local geographical area. This direction provides ECU a cost-effective and capable tertiary data center presence for actively running business-critical applications and for providing expanded disaster recovery capabilities should a disaster impact all of Greenville.

Integrated Data Models: Phase I

Develop and publish a comprehensive collection of integrated data models for targeted and campus-wide use.

Increase System Monitoring

Enhance system monitoring capabilities via the addition of tools allowing for in-depth analysis and trending data for mission-critical web applications. The new application performance monitoring capabilities delivers real-time and trending data on web application's performance and the level of satisfaction that our end-users experience thus providing the ability to quickly identify potential problems before they impact users.

Advanced Business Intelligence (BI) Capability

Augment ECU's reporting and analytics platform to increase the depth and breadth of advanced BI (Business Intelligence) resources.

Start: 10/02/2018

Finish: 06/30/2020

Contact: Skip Kirby

WordPress CMS Development

This project focuses on the continued development of WordPress as the campus web Content Management System. We will outline and develop the User Management tools needed for WordPress, such as administrative tools to display blog account owners, last updated date for accounts and blogs, and blogs with no owner. Additionally, administrative tools for account management and intranet features will be developed.

Start: 08/06/2018

Finish: 06/28/2019

Contact: Wendy Creasey