Report a Security Incident
Do you know what to do if your ECU computer is stolen? What if you actually respond to a phishing email? These two scenarios and more are termed a security incident, and it’s important to report them to the IT Help Desk.*
The term, security incident, is any computer, network or paper-based activity which could result in misuse, damage, denial of service, compromise of integrity or loss of confidentiality of the ECU network, your computer (which is connected to the ECU network) and data (paper or digital).
Threats, misrepresentations of identity or harassment of or by individuals using these resources can also result from a security incident.
It is every user’s responsibility to report all incidents, whether benign and accidental or malicious and deliberate, so that appropriate resolution is undertaken with the least data loss or compromise.
Security incidents you are required to report include, but are not limited to, the following:
- Lost or stolen computer or smart device
- Lost or stolen files containing sensitive information
- Unauthorized access to sensitive information
- Unauthorized access to your computer
- Compromise of your ECU user account passphrase
- Compromise of your personal computer
- Unauthorized use of your user account
- Unauthorized access to your locked office or files
- Unusual activities on your computer or network
- Unauthorized scans of your computer or the network
- Accidental disclosure of personally identifiable or sensitive information in response to a phishing scheme
- Virus, worm or Trojan horse activity on your computer
- Disclosure of sensitive data, including paper disclosure, email release or inadvertent posting of data on a website
- Suspected information technology policy violation
To report any security incident, call the IT Help Desk at 252.328.9866 or 800.340.7081. If you’re unsure whether or not an activity is a security incident, call the IT Help Desk who will help make a determination.
*Do not call the IT Help Desk if you receive a threat to yourself or others. Report any threats to individuals to the appropriate law enforcement agency.