Departments



One of the reasons I enjoy working in ITCS is we are always exploring and implementing leading-edge technologies. This keeps things interesting but also challenges us to push our own knowledge. Additionally, management not only encourages us to stay abreast of technology but to suggest any we feel can be useful.
- Ernest, System Programmer/Analyst


Academic Technologies

Academic Technologies collaborates with faculty, staff and students to provide leadership and support for educational platforms such as Blackboard and Mediasite, audiovisual and classroom technology, student computer support and computer labs, technical communications, service desk management, university web platforms and a variety of other enterprise applications that support the university computing environment.

Positions: technicians, specialists and analysts with the IT Help Desk, Classroom Technology, Learning Platforms, Multimedia Services, Web and Application Consulting teams

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Central Project Office

The Central Project Office (CPO) serves as the IT project management office (PMO) for ECU. The project office is committed to maintaining a methodology that project managers follow so that projects are delivered on time, on scope and on budget.

Positions: IT project manager

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Enterprise Information Systems

Enterprise Information Systems (EIS) designs, develops, implements and operates administrative computer applications for over 29,000 students and over 7000 employees. Systems supported include Finance, Human Resources, Student, University Advancement, Document Imaging and the Pirate Port web portal. EIS works closely with central offices across campus, including numerous steering committees, to ensure administrative systems meet the needs of the university.

Positions: IT analyst and programmer

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Finance and Personnel Administration

Finance and Personnel Administration manages operating and personnel budgets, financial reporting, telecommunications billing, the university switchboard, personnel actions, leave records, payroll, travel, fixed assets, shipping and receiving, university and departmental purchasing, university and departmental hardware and software maintenance and contracts. The mission of Finance and Personnel Administration is to provide support and service to the organization and the university.

Positions: accounting technician, administrative support specialist, technology support specialist

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Information Security

The Information Security Office manages the ECU Information Security Program and establishes employee responsibilities and best practices for information protection. In addition, this office advises senior and departmental leadership on the effective management of information risks and serves as the official information security point of contact for federal, state and industry agencies. Information Security also encompasses operational security.

Positions: IT security professional

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Network Services

Network Services designs the wired and wireless configuration for the university campuses and implements network storage and voice communications. With over twenty-five miles of fiber optic/copper wiring, 60,000+ wired ports located in over 155 buildings and 1500 wireless access points placed on opposite sides of Greenville, that's quite a job. Nevertheless, our team is up for the task while preparing for future expansion and growth of the ECU campus.

Positions: IT network administrator

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Strategic Information Services

Strategic Information Services ensures the security, integrity and availability of ECU's mission-critical data, enables data-driven decision making in support of the university's mission, strategies and objectives and promotes effective management and strategic use of institutional data.

Positions: database administrator, business intelligence/data analytics professional

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Systems and Application Support

Systems & Applications Support provisions and supports enterprise-level client-server hardware/software and desktop computing systems for the university. This includes the support of two campus data centers that house computing systems. Systems & Applications Support provides leadership, management and support services to integrate computing technologies at ECU. This team is committed to creating an information technology infrastructure that facilitates access to information, problem resolution, systems security and foresight in alignment with the academic mission and administrative functions of the campus. Driven by continuous and increasing demands for state of the art technology resources by the university community, Systems & Applications Support continues to strive to provide next generation solutions with current technology.

Positions: IT systems administrator

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