Change Your macOS Password

You have been redirected to this page for step-by-step instructions on changing your ECU-managed Mac computer password.

At this time, ECU-assigned Mac users are unable to use the PirateID Self Service system at pirateid.ecu.edu. Faculty and staff assigned an ECU-managed Mac system must change their password locally to ensure the new password is synchronized through all encryption layers of the computer.

Follow these steps to change your password

On or Off campus through the Jamf Connect icon or Self Service+ icon

• Internet required; ECU VPN not required.
• Check for the Connect icon in the menu bar.
• Click the icon and choose Change Password.

On campus with no Jamf Connect icon or Self Service+ icon

• If on ECU’s network, ECU VPN not required.
• Click the Apple menu (top left).
• Click System Settings.
• Click Users & Groups.
• Click your account; the Change Password button appears on the right.

Off campus with no Jamf Connect icon or Self Service+ icon

• ECU VPN required.
• Click the Apple menu (top left).
• Click System Settings.
• Click Users and Groups.
• Click your account; the Change Password button appears on the right.

SoDM Pirate Tooth Jamf Connect icon (on or off campus

1. Click the Pirate Tooth menu bar icon.
2. Click Change ECU password.
   
3. Sign in to Microsoft using your ECU email and password. Authenticate your account through MFA.
4. Enter a new password, then enter and confirm the new password. Click Submit.
5. Select Done to close the browser/web view or select the red X.
6. Jamf Connect ECU Window opens with email and password ready for you to sign in. If it does not, click the PirateTooth menu bar icon.
7. Make sure to sign in with the NEW password. Delete the old password from the menu, if needed.
8. You see a prompt for local (aka OLD) password.
9. Please type in your previous (OLD) password. Press Enter.

Need help? Call the IT Service Desk at 252-328-9866 or visit your nearest Pirate Techs walk-in location.