Contact the IT Help Desk

Local: 252-328-9866

Toll Free: 800-340-7081


Phone Support

We find the appropriate answer for your IT question. Hours vary between semesters and during holidays.

Monday – Thursday: 7:30a to 8:00p

Friday: 7:30a to 5:00p

Saturday & Sunday: 10:00a to 5:00p

Chat Support

Monday – Thursday: 8:00a to 8:00p

Friday: 8:00a to 5:00p

Saturday & Sunday: 10:00a to 5:00p

We can assist with:

Need One-on-One Help?

Locations and Hours

The IT Walk-in Help Desk assists with passphrase resets, computer drop off/pick up, mobile email setup, poster printing and Opscan test grading. Available to students, faculty and staff.

The Pirate Techs Student Computing Support Center is a fully certified computer repair center for Lenovo, Mac, and Dell as well as other support exclusively for students. See this service list.

After Hours
Call 252-328-9866 (option 1) to report network or system outages or other IT emergency when the Help Desk is closed.