Dell Encryption Software Upgrade for Campus-Owned Mac Systems

Dell Encryption software will upgrade for ECU-purchased Mac systems on Friday, January 18. This software upgrade includes an important bug fix, so it is CRITICAL that users reboot their system after the install and periodically thereafter to make sure the latest updates are always installed.

ECU users enjoy the freedom of mobile devices and “anywhere access,” but data protection is still one of our most important responsibilities. We offer several available tools to help protect against data loss. One of those tools is device encryption.

Device encryption scrambles data files and renders them unreadable to everyone except an authorized user. Therefore, if your device is lost or stolen, your data is secure. This protects you, your computer’s hard drive, files, operating system and any sensitive data you may be storing. Encryption also protects other ECU users and the university.

Users will need to:

  • Back up their Mac system before Friday, January 18
    CrashPlan is available to departments for a monthly license fee. Other options include Piratedrive (125GB) network storage and OneDrive (1TB) cloud storage.
  • REBOOT their system when prompted.
    This upgrade includes an important bug fix, so the reboot is critical.
  • Visit the Device Encryption page to learn more about encryption at ECU.

If you experience any difficulty after the upgrade, call the IT Help Desk 252.328.9866 | 800.340.7081.